Facilities End-to-End Procurement Improvement Plan

Project Overview

This project has two key objectives:

  • To go from not knowing who can do what in the purchasing process, to having all stakeholders know and perform their roles and responsibilities.
  • To address the challenges of Building Operations actors in the purchasing process.


February ~ October 2021


Project Sponsor: Kishani Gibbons, Director, Customer Services and Informatics

Project Manager: Pearle Lundeen, Operational Excellence Business Analyst

Key Deliverables

  • Facilities Procurement Action Plan
  • Facilities procurement roles and responsibilities matrix
  • Facilities business process improvements
  • Planon enhancements

Project Charter

Interested in learning more about this project? Download the project charter.