BSc, Lean Six Sigma Black Belt
Continuous Improvement Program Manager
Hayley has over 15 years of experience in leading and facilitating multi-faceted projects, process improvement, and change management initiatives within the private and higher education sectors.
Hayley has a Bachelor of Science degree in Psychology from the University of Sunderland, UK, in addition to certifications in Lean Six Sigma Black Belt, project management, leadership coaching, and adult education. Leveraging her strong experience and extensive education in Lean Six Sigma, Hayley works with stakeholders with an open and collaborative approach to deliver continuous improvement projects across the university.
In her spare time, Hayley enjoys spending time and exploring the beautiful British Columbia with her husband and three young boys.
email: hayley.macdonald@ubc.ca | phone: 604-250-1581