Welcome to UBC Operational Excellence. We are passionate experts collaborating to move the culture at UBC towards continuous improvement. We work to achieve efficient and effective service delivery by challenging the status quo and introducing new ways of thinking.

Continuous Improvement Projects

We work with units across UBC to make business operations more efficient and effective.

Business Intelligence Reporting

We track initiatives, report on progress, and celebrate success.

Training & Coaching

We have partnered with UBC’s Sauder School of Business to offer the training and tools you need to deliver on projects.

News & Events

March 20, 2023

Quarterly Update: Lean Six Sigma progress across UBC as of March 2023

As of March 2023, a total of 792 certifications have been issued through the program and many Lean Six Sigma practitioners are currently delivering continuous improvement projects across UBC. Click through to view your faculty or unit’s progress with Lean Six Sigma completion.

VPFO Communications & Engagement team completes Lean Six Sigma Yellow Belt Certification 

The four members of VPFO Communications & Engagement team have a long-demonstrated passion for learning and applying new skills. The team is now better equipped to help UBC achieve its process improvement goals with Lean Six Sigma Yellow Belt Certification from the UBC Sauder School of Business
March 17, 2023

Identifying, prioritizing and pursuing improvement opportunities across UBC HR, IT and Finance

In November 2022, we mentioned receiving funding and endorsement from President’s Executive Management Team to deliver operational improvement roadmaps for UBC HR, IT and Finance in partnership with Nous Group (Nous) and Cubane Consulting (Cubane), as part of an effort to drive UBC’s vision of service transformation forward. Learn more about some of the identified initiatives within each function.

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