Operational Excellence

Welcome to UBC Operational Excellence. We are passionate experts collaborating to move the culture at UBC towards continuous improvement. We work to achieve efficient and effective service delivery by challenging the status quo and introducing new ways of thinking.

Continuous Improvement Projects

We work with units across UBC to make business operations more efficient and effective.

Business Intelligence Reporting

We track initiatives, report on progress, and celebrate success.

Training & Coaching

We have partnered with UBC’s Sauder School of Business to offer the training and tools you need to deliver on projects.

News & Events

October 5, 2021

Building Operations Stores team putting Lean Six Sigma into practice

As many of us embark on our Lean Six Sigma journey, the Stores team from Building Operations has been actively putting their learnings to work in applying their learnings to their workspace. The Stores team decided to 5S the front space of the Stores area — take a look at the before & after.

September 30, 2021

Lance Adams joining Operational Excellence as Business Analyst, SRS

Lance previously worked as a Business Analyst at UBC as part of the EMMS/Plannon and Workday implementations. His role will be dedicated to information systems transformation, and operational excellence projects within the SRS portfolio.

August 30, 2021

Newly added Yellow Belt Project Tool Vault

As more team members complete their Yellow Belt training over the next few months, Operational Excellence has added some helpful resources, including checklists and templates, that will guide you to produce a comprehensive Lean Six Sigma report.