Operational Excellence

Welcome to UBC Operational Excellence. We are passionate experts collaborating to move the culture at UBC towards continuous improvement. We work to achieve efficient and effective service delivery by challenging the status quo and introducing new ways of thinking.

Continuous Improvement Projects

We work with units across UBC to make business operations more efficient and effective.

Business Intelligence Reporting

We track initiatives, report on progress, and celebrate success.

Training & Coaching

We have partnered with UBC’s Sauder School of Business to offer the training and tools you need to deliver on projects.

News & Events

June 29, 2022

Launching the Lean Six Sigma Community of Practice (CoP)

Operational Excellence is launching a Community of Practice (CoP) for Lean Six Sigma practitioners across UBC through its first community meeting, which will begin with a speech from Karamjeet Heer, Interim Vice-President, Finance.

June 28, 2022

June Update: UBC’s progress with Lean Six Sigma Training

Since our last update in March, Operational Excellence has coached one additional cohort of managers and leaders through the Sponsor Leadership Training, and two cohorts of staff through yellow belt training.

June 13, 2022

Operational Excellence capturing over 150 continuous improvement projects in the project pipeline

Operational Excellence has captured 156 projects in our project pipeline, in addition to 57 yellow belt and 8 green belt projects delivered as part of the Lean Six Sigma training program. On June 6, three projects from Facilities and Financial Operations within VPFO received approval from the project prioritization steering committee to begin.